Contact us
For bugs, account issues, privacy requests, or general feedback, email us at:
We aim to respond within 2–3 business days. Please include your sign-in email and a short description of the issue.
Frequently asked questions
How do I save an expense or income?
Open Add Memory, tap the microphone, and speak naturally — for example, "I paid $45 for groceries today." Confirm when prompted and Recallify will save it.
How do I ask about past spending?
Open Extract Memory and ask a question like "How much did I spend last week?" or "What did I buy on Friday?" Recallify searches your saved memories and answers.
What are memory items?
Each expense or income you save uses one memory item from your balance. Free users start with a set number of items. You can earn more by inviting friends, watching a rewarded ad, or submitting feedback in Settings.
How do invite codes work?
Every user gets a unique 6-character invite code. When a new user signs up with your code, you both receive bonus memory items. Find your code under Settings → Usage → Memory items.
How do I delete a wrong memory?
Open your activities list, select the item, and remove it. Deleted memories no longer count toward your saved total.
Why isn't voice recognition working?
Ensure microphone permission is enabled for Recallify in your device settings. Choose your speaking language in Settings → Language (separate from display language). Use a quiet environment and check your internet connection.
How do I delete my account?
Open Settings → Profile → Delete account in the app, or email scofieldtran90@gmail.com from your registered address with the subject "Account deletion request."
Where can I read your privacy policy?
See our Privacy Policy for details on data collection, third-party services, and your rights.
Report a problem
When contacting support, it helps to include:
- Device model and OS version (e.g. iPhone 15, iOS 18)
- App version (shown in Settings)
- Steps to reproduce the issue
- Screenshots, if applicable